Privacy Policy
Top Moving is a Kissimmee-based household-goods carrier, and we treat the personal details you share through topmovinginc.com or over the phone with the same care we extend to the contents of your house on moving day. The paragraphs below describe what we gather, why we gather it, and the limits we put on what happens to it after the move closes out.
The information we collect
When you ask for a quote, fill out the website form, or email Carolina, we ask for the items needed to plan and price the work: a name to call you by, a phone number, an email, the origin and destination addresses, and a general sense of what is being moved. Customers who book a job add booking records and any deposit information tied to that specific move. We do not ask for sensitive identifiers we have no operational reason to hold, and we do not require an account to request a quote.
What we do with it
Your information powers the estimate, the schedule, the bilingual EN/ES dispatch conversation, the binding written contract, and the records FDACS and the federal authorities require licensed movers to keep. We may reach out by phone, text or email about your particular job or a quote you asked for. We do not sell, rent or trade your details to outside parties, and we are emphatically not a lead broker — your contact information is not packaged up and resold to a stack of other carriers.
Who sees it, and for how long
Access stays limited to the Top Moving staff working your job, plus the trusted service providers we rely on for things like payment processing or the platform that hosts this site. Those providers handle data only on our behalf and only to deliver that specific service. We keep records as long as we need them for the move itself and for the recordkeeping FL and federal mover rules require, then discard them. We will disclose information if a court order or applicable law requires it.
Cookies, choices, contact
The website may use basic cookies and analytics to understand how visitors navigate the pages, so we can improve them; your browser settings let you limit cookies. You may ask what we hold about you, request a correction, or ask us to delete information we no longer need to keep, and we will honor reasonable requests in the spirit of FL and federal privacy law. Questions about this policy go to (888) 711-4778 or [email protected].